Terms and Conditions
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These terms and conditions are subject to change at anytime without any notice.

 

Definition of our terminology as used within this document

 

1. ‘Project/project’

a. A Project is any work undertaken or service provided by North Summit Website and Marketing for the client on their request. All projects are confirmed by the client in the way of a written agreement in response to a quotation for work to commence.

 

2. ‘Client/client/Customer/customer’

a. A client or customer is a person, persons, business or organisation using any of the services or products provided by North Summit Website and Marketing.

 

3. ‘Payment Period’

a. The payment period is the time allowed by North Summit Website and Marketing for receipt of the monies owed to North Summit Website and Marketing by the client.

 

4. ‘Hold’

a. Where a project or service is paused as a result of the client.

 

5. ‘Live Site’

a. A Live Site is the date when the website is available on the clients chosen domain.

 

6. ‘Domain’

a. Domain is the website address as specified by the client.

 

7. ‘Open Source Software’

a. Open Source Software is software made freely available to anyone under the GNU General Public License (GPL).

 

8. ‘Server’

a. The computer server equipment operated by North Summit Website and Marketing or our chosen providers in connection with the provision of our projects.

 

9. ‘Hosting Fees’

a. Hosting fees are a yearly cost necessary to keep client’s website active online.

 

10. ‘ Content’

a. Content is both text and images supplied by the client for the project.

 

 

 

1. The contract/order confirmation/agreement between North Summit Website and Marketing and the client will be corresponding with the latest terms and conditions, the order confirmation or quotation must agreed by both the Client and North Summit Website and Marketing. These conditions exclude all other terms and conditions and policies.

 

2. North Summit Website and Marketing will only commence work on a project after an agreed deposit has been paid or if any other arrangements have been made. The final payment is to be made on completion of the project. The client will be notified once completion of the project has been reached. Products and services will only be come live once full payment of the project has been received. For printed products, full payment will need to be received, once the design has been checked and verified by the client, before they are submitted for print.

 

3. Agreement of any quotations means the client has read the terms and conditions and North Summit Website and Marketing policies and is happy to commence with the project. If for any reason a client decides they do not want to continue a project, an invoice for the balance will be issued. By agreeing to any quotation the client is agreeing to pay this invoiced amount in full.

 

4. Any Invoices issued by North Summit Website and Marketing must be paid within 14 days. Any different payment terms will be outlined in the quotation or invoice.

 

5. The deposit paid to North Summit Website and Marketing part covers the cost of any design and development work carried out. It is not possible to refund a deposit once North Summit Website and Marketing has carried out any work on the project. After this period North Summit Website and Marketing reserve the right to decide whether a refund is applicable if requested by the client for any reason.

 

6. If a client does not supply all necessary content within 14 days of North Summit Website and Marketing requesting it the project will automatically be put on hold.

 

7. North Summit Website and Marketing shall expect the client to carry out sufficient research before proceeding with a project. This will include checking that the project / idea / business will operate legally within the UK law. North Summit Website and Marketing cannot be held liable for any illegal activities or content involved with project as it is the sole responsibility of the client.

 

8. Where images used on a project that have been purchased by North Summit Website and Marketing on behalf of the client, these images are strictly for use on the project only. North Summit Website and Marketing is not liable for the misuse of these images by the client or any other person/s copying, altering or distributing the images to individuals or other organisations.

 

9. North Summit Website and Marketing will provide Hosting for the Clients’ website/s on receipt of payment of the Hosting Fees. In doing so we will provide reliable and professional service to the client but cannot guarantee that the website hosting will be available at all times, especially in the event of technical failure beyond our control. The hosting provider used to host our clients websites is monitored 24 hours a day and 7 days a week by qualified support engineers. If a problem is detected with our clients website due to a hosting failure North Summit Website and Marketing will endeavor to respond to any failures and will work with our hosting provider to resolve the problem as soon as possible.

 

10. North Summit Website and Marketing cannot be held liable for any losses that occur to the client as a result of a service provided by North Summit Website and Marketing. North Summit Website and Marketing reserves the right to decide whether any compensation is due.

 

11. Where North Summit Website and Marketing has been asked to provide search engine optimisation for a client, we do not guarantee any specific placement or ranking on search engines.

 

12. North Summit Website and Marketing may use Open Source Software in the case of some Projects.

 

13. North Summit Website and Marketing will provide the client with an estimated project completion date if requested. We will aim to meet any given deadline but cannot guarantee and are not bound in any way to complete the project by this date. If for whatever reason this project completion date is not meet North Summit Website and Marketing will not be liable for any liabilities/costs incurred.

 

14. Quotations and proposals are valid for 14 days of receipt, returned order confirmation after this date will may not be accepted as a conformation of order.

 

 

Client Terms

 

1. All Content is to be supplied by the Client unless otherwise specified in the quotation or invoice. Any content supplied will remain in the legal ownership and copyright issues are of liability to the client.

 

2. All Content displayed on the clients’ project will be authorised by the client and is the sole responsibility of the client regarding usage and copyright. Any legal issues arising from the content supplied are sole responsibility of the client and therefore the client is liable.

 

3. All Domains registered by North Summit Website and Marketing will be registered to the client. The client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere logic design will do this within 10 working days. Fees may apply to cover the costs of transferring a domain name away from North Summit Website and Marketing’s hosting services.

 

 

4. If a domain name is not purchased through North Summit Website and Marketing we cannot re-register this when it reaches its expiry date. North Summit Website and Marketing is not liable if the client has not registered their domain when close to the expiry date resulting in the website name becoming unavailable.

 

5. North Summit Website and Marketing is not liable for the loss of any domains registered, as it is down to the client to make sure renewal of these items is up to date.

 

6. North Summit Website and Marketing will ask the client to proof read and confirm that they are satisfied with the text, content and layout of any design and print product. We will only send items off for print once the client has said that they are satisfied. North Summit Website and Marketing cannot be held responsible for any error on printed products once the client has agreed to send the product for print.

 

7. Any Project files created by North Summit Website and Marketing for a Client are the legal property of that Client, providing the payment terms have been met and will be supplied to the Client within 10 working days. North Summit Website and Marketing will provide copies of all project files to that client. In the case of a website the Project itself will be supplied within this period but a Live Site time period cannot be guaranteed as outlined in “North Summit Website and Marketing Terms, section 10″

 

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North Summit Web Design and Marketing © 2015

Office A, 117 Blackburn Road,

Haslingden, Lancashire

BB4 5HL

Our office

01706 390906

Telephone

hello@northsummICT.co.uk

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  North SummICT ICT Support Services © 2015

 

Lancashire, Rossendale, Rossendale Valley, Haslingden, Rawtenstall, Helmshore, Edenfield, Ramsbottom, Waterfoot, Whitworth, Bacup,  Accrington